SogSoog collects personal and technical data to provide ride and parcel delivery services efficiently and securely. User information is used only for service-related purposes and is never sold. Data is protected through strict security measures, and users can access, update, or delete their information. For any concerns, users can contact support@sogsoog.com .
Last Updated: October 25, 2025
Welcome to SOGSOOG, a ride-sharing platform operated by WEBDESK LLC (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services through the SOGSOOG (User/Rider App) and SOGSOOGDRIVE (Driver App), available at https://sogsoog.com.
By using our apps, you agree to this Privacy Policy. If you do not agree, please stop using the service.
We collect information to provide safe and reliable ride services.
Name, phone number, and email
Profile photo (optional)
Payment details (for riders)
Vehicle details, license, and documents (for drivers)
Verification data (IDs, license, vehicle registration)
Account credentials
Location data (GPS)—to match riders and drivers
Trip details—pickup, drop-off, route, duration, and fare
Device data—mobile model, OS version, network info
Transaction history and payment records
Analytics data—to improve app performance
The SOGSOOGDRIVE app collects location data even when the app is closed or not in active use, for the following reasons:
To receive nearby ride requests
To track trips in real time
To ensure accurate navigation and passenger safety
To verify trip routes and fare accuracy
Drivers can disable the background location in their phone settings, but this may limit the app’s core functionality.
We use your data to:
Connect riders and drivers for trips
Facilitate booking, navigation, and payments
Verify accounts and maintain trust
Prevent fraud and ensure safety
Offer customer support
Improve the app and user experience
Comply with legal or regulatory obligations
We never sell your personal data.
We may share limited data:
With riders or drivers during active trips (name, vehicle, route)
With payment processors for secure transactions
With law enforcement, if required by law
With trusted service providers (maps, SMS, analytics, cloud servers)
All partners are required to comply with strict data protection rules.
We retain your information only as long as it is necessary to:
Provide services
Resolve disputes
Meet regulatory and tax requirements
Once no longer needed, data is securely deleted or anonymized.
You have full control over your account and data.
Go to Profile → Settings → Delete Account in the app, or
Please email us at support@sogsoog.com with the subject line “Account Deletion Request.”
After verification, your data (profile, trips, payment info) will be permanently deleted within 7–14 business days, except where retention is required by law (e.g., for billing, tax, or fraud prevention).
Location (Foreground): To find nearby drivers and calculate fares
Camera & Storage: For profile or document uploads
Phone & Internet: For calling drivers and maintaining connectivity
Location (Foreground & Background): To receive ride requests, navigate, and ensure trip tracking
Camera & Storage: For document and ID uploads
Phone & SMS: For contacting riders and OTP verification
Internet: For map updates, requests, and payments
You can modify permissions anytime through your device settings.
We implement advanced security measures:
Encrypted data transfer (SSL/TLS)
Secure cloud storage
Strict access control
Regular system monitoring
Despite safeguards, no system is 100% secure. Please consider using strong passwords and update your app regularly.
SOGSOOG is not intended for users under the age of 18.
We do not knowingly collect information from minors.
You are entitled to:
Access, update, or delete your data
Withdraw consent to processing
Request a copy of your stored data
To exercise these rights, email support@sogsoog.com or support@sogsoog.com.
We may update this Privacy Policy periodically to reflect new features or legal requirements.
Updates will be posted on sogsoog.com/privacy.
Continued use of our apps means you accept the revised version.
For any questions or concerns about this Privacy Policy or data use, contact us at:
📧 support@sogsoog.com
🌐 https://sogsoog.com
🏢 SOGSOOG by Webdesk LLC
